SPEEDEX

Dear Valued Customers,

 

We wish to bring to your attention that SPEEDEX, in strict adherence to the Terms and Conditions governing the transportation of items under its purview, is not obligated to inspect the contents of shipments. Furthermore, it is important to note that SPEEDEX does not undertake the packing of shipments scheduled for delivery.The responsibility for packaging all shipments lies exclusively with the respective sender.

 

In the event of any deviation from the ordered product, whether concerning product quality or a complete mismatch with the placed order, the primary point of contact is the sender of the shipment—be it a commercial establishment or an individual.

 

To facilitate optimal service, we strongly recommend that all communications pertaining to disputes and requests for issue resolution be directly initiated and exclusively conducted between the involved transaction parties, namely the sender and the recipient.

 

Furthermore, we advise customers to stay informed through the official government website at https://cyberalert.gr/apates-meso-diadiktiou/ regarding guidelines for the secure utilization of online purchases.

 

It is imperative to emphasize that both the packaging and the contents of shipments bear the sole responsibility of the customers who entrust us with their handling orders. Customers should be aware that in cases that the content involving  prohibited or dangerous items for transport, they assume sole and full responsibility, both civilly and criminally, for any consequences in accordance with the prevailing legislation of the country.

 

We appreciate your cooperation and understanding in adhering to these guidelines, which are designed to ensure the smooth and secure transportation of your valuable shipments.