HOME / Customer Care News
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20/12/24
OPERATION DELAYS INFORMATION
Due to a breakdown of the vehicle
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12/12/24
OPERATION DELAYS INFORMATION
We would like to inform you that in the last
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12/12/24
INTERNAL OPERATION
We would like to inform you that
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11/12/2024
INTERNAL OPERATION
For the safety of personnel at the Votanikos facilities, operations at the central Customer Care have been temporarily suspended following the detection of a gas leak. This precautionary measure ensures the well-being of all staff and visitors.
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10/12/24
OPERATION DELAYS INFORMATION
Regarding the days of delay in the distribution
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06/12/2024
OPERATION DELAYS INFORMATION
We would like to inform you that today
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02/12/2024
OPERATION DELAYS INFORMATION
We would like to inform you that
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28/11/24
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22/11/24
OPERATION UPDATE
OPERATION UPDATE OF BOTANICAL AND CENTRAL CUSTOMER
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19/11/24
OPERATION DELAYS
Due to tomorrow's announced nationwide strike
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08/11/24
OPERATION UPDATE
We would like to inform you that due to plann
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05/11/24
SERVICE INFORMATION
We would like to inform you about
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01/11/2024
LOCAL HOLIDAYS
NOVEMBER LOCAL HOLIDAYS
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25/10/24
OPERATION DELAYS INFORMATION
Due to a breakdown of the vehicle,
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24/10/2024
OPERATION DELAYS
Following recent disruptions in maritime schedules caused by the strike organized by the Panhellenic Maritime Federation (PNO) from October 22nd to October 25th, we wish to inform our customers of the impacts on transportation from the port of Piraeus. The delays experienced over the past days may continue to affect traffic flow.service sls, as operations resume to clear the backlog.
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24/10/24
OPERATION DELAYS INFORMATION
We would like to inform you that the to announced nationwide strike of ships
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22/10/24
OPERATION DELAYS INFORMATION
For the upcoming holiday of Saint Dimitrios
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21/10/24
OPERATION DELAYS INFORMATION
We would like to inform you that due to announced nationwide strike of ships
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09/10/2024
OPERATION DELAYS INFORMATION
Regarding the days of delay in the distribution
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09/10/24
NEW LOCAL OFFICE
Details about the delivery point of our new store in Menidi
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07/10/2024
NEW LOCAL OFFICE
Details about the new RECEPTION point in Larissa
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04/10/2024
OPERATION DELAYS
We regret to inform you that, due to a ban recently issued by the Corfu Port Authority, the transportations of the Corfu Igoumenitsa Sorting Center at Arta
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04/10/2024
SYSTEM MAINTENANCE/UPGRADE
Dear customers, we would like to inform you that on Sunday 06/10/2024 at 18:00 pm maintenance will be carried out on our company's systems
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03/10/2024
NEW LOCAL OFFICE
details about the delivery point of our new store in Corfu
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02/10/24
LOCAL HOLIDAYS
OCTOBER 2024
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05/09/2024
OPERATION DELAYS INFORMATION
Due to an accident of the distributor
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04/09/2024
SERVICE INFORMATION
The areas of St. Dimitriou, Glyfada, Alimou
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04/09/2024
OPERATION DELAYS INFORMATION
Due to a breakdown of the vehicle
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03/09/2024
NEW LOCAL OFFICE
details about the delivery point of our new store in Pallini
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02/09/2024
SERVICE INFORMATION
The reception of Rhodes store
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21/08/2024
OPERATION DELAYS INFORMATION
Regarding the delays that have been caused
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19/08/2024
OPERATION DELAYS INFORMATION
The Samos store will remain closed
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14/08/2024
OPERATION DELAYS
We are pleased to inform you that following the complete restoration of the fire fronts in the Province of Attica, there are no longer any delays in pickups and deliveries within the previously affected areas.
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13/08/2024
OPERATION DELAYS
We wish to inform you that due to the ongoing gradual restoration of areas affected by the recent fires in Northern Attica, there will be delays in certain locations where traffic police have implemented restrictions on vehicle passage. Please find the specific updates below:
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12/08/2024
OPERATION DELAYS
In response to recent emergency alerts from Civil Protection (112) regarding additional area evacuations, we regret to inform you that deliveries and pick-ups have been suspended in the following areas: Patima Vrilissio (Postal Code 15235) Patima Chalandriou (Postal Code 15238)
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12/08/2024
OPERATION DELAYS
In light of the ongoing fire in the Attica region and the current data indicating the serious progression of evacuations in residential areas, we wish to inform you of the locations where pickups and deliveries will be either delayed or suspended. Please note that these areas are subject to change based on the fire's trajectory, its extent, and the traffic regulations imposed by the Traffic Authority and the General Secretariat for Civil Protection.
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29/07/2024
SERVICE INFORMATION
the area of Agio Oros will be served
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23/07/2024
NEW LOCAL OFFICE
details about the delivery point of our new store in Peiraias
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23/07/2024
SERVICE INFORMATION
The shipments to the area of Apokorona
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10/07/2024
OPERATION CYPRUS
We would like to inform you that the ship bound for Cyprus
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08/07/2024
OPERATION DELAYS CYPRUS
We would like to inform you that due to congestion at the Port of Piraeus due to the tourist season, shipping shipments to Cyprus have not yet arrived in Cyprus
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08/07/24
OPERATION DELAYS INFORMATION
areas affected for receiving by reception
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28.06.2024
LOCAL HOLIDAYS
JULY-AUGUST 2024
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19/06/2024
OPERATION DELAYS INFORMATION
We would like to inform you that due to fire
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19/06/2024
OPERATION DELAYS INFORMATION
Andros, Tinos and Mykonos
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19/06/2024
OPERATION DELAYS INFORMATION
Due to an increased volume of shipments to specific tourist and island destinations
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19/06/2024
OPERATION UPDATED
Our website has been restored
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18/06/2024
OPERATION UPDATED
We would like to inform you that due to an upgrade to our systems
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13/06/2024
OPERATION DELAYS INFORMATION
The operation of HUB ATH has returned to normality since last night.
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12/06/2024
OPERATION DELAYS INFORMATION
In accordance with the current press release of the Civil Protection
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12/06/2024
OPERATION DELAYS INFORMATION
Due to an urgent notification we received from Civil Protection
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01/06/2024
LOCAL HOLIDAYS
JUNE 2024
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06/06/2024
NEW LOCAL OFFICE
details about the delivery point of our new store in Farsala
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28/05/2024
OPERATION DELAYS
Due to the final match of Conference League - GREECE
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27/05/2024
OPERATION DELAYS
Due to the Conference League-GREECE
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16/05/2024
NEW LOCAL OFFICE
details about the delivery point of our new store in Katerini
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15/05/2024
NEW LOCAL OFFICE
details about the delivery point of our new store in Aigina
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15/05/2024
LOCAL HOLIDAYS
MAY 2024
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13/05/2024
OPERATION DELAYS
The stores of Alexandroupoli and Komotini
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02/05/2024
OPERATION DELAYS
We would like to inform you that on Good Friday 03/05
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26/04/2024
OPERATION DELAYS
We would like to inform you that due to announced nationwide strike of ships at Wednesday 01/05
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26/04/2024
OPERATION DELAYS
Due to Holy Days of Easter, transporting at Andros island
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26/04/2024
OPERATION DELAYS
We would like to inform you that due to announced nationwide strike of ships at Wednesday 01/05,
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24/04/2024
OPERATION DELAYS
Due to bad weather conditions yesterday
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24/04/2024
OPERATION DELAYS
Due to bad weather conditions
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23/04/2024
OPERATION DELAYS
Due to a wildfire in Chania,
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16/04/2024
Operation delays
Due to tomorrow's announced nationwide strike, there will be delays in receipts, deliveries, sorting & transmissions of shipments. As soon as we are informed about the progress of tomorrow's movements to central points, we will be able to give you more details.
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08/04/2024
Operation delays
Our store of Sitia
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29/03/2024
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08/03/2024
Operation delays
We would like to inform you that due to the university rally
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06/03/2024
Operation delays
We would like to inform you that due to technical reasons on our operational transports
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28/02/2024
Operation delays
We would like to inform you that due to today's announced nationwide strike
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08/02/2024
Operation delays Information
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30/11/2023
Operation delays Information
We wish to inform you that, as of the latest traffic update, normal operations have been restored on the terrestrial national network. However, please be advised that the prohibition against sailing
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29/01/2024
Operation delays Information
We would like to inform you of a temporary traffic ban is announced by the Ministry of Civil Protection, effective from today at 20:00 until Wednesday, 31/1/2024, for travel to and from Malgara-Athens.
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29/01/2024
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23/01/2024
CONTACT CENTER
The provider's technical problem has been remedied
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22/01/2024
Contact Center
We regret to inform you that, due to technical issues with our telephone provider, communication on our company's main contact center is temporarily unavailable
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22/01/2024
OPERATION DELAYS
We would like to inform you that due to the bad weather conditions
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29/11/2023
WAITING TIME FROM ABROAD
Regarding the delivery time of expected shipments from abroad and especially from longer destinations such as e.g. the Far East
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23/11/2023
Clarifications Regarding Shipment Contents
We wish to bring to your attention that SPEEDEX, in strict adherence to the Terms and Conditions governing the transportation of items under its purview, is not obligated to inspect the contents of shipments
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11/01/2024
OPERATION DELAYS
The export from Santorini
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09/01/2024
Operation delays Information
Dear Valued Customers, We appreciate your continued trust in our services. We would like to inform you about our ongoing efforts to address delays in delivery times in certain areas caused by a significant increase in volume due to holidays, changes in service agencies, staff illnesses COVID, H1N1,
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09/01/2024
Operation delays Information
Due to the local authorities' directive prohibiting ship departures due to adverse weather conditions, there will be delays in the delivery of goods for the Greek Islands including Crete
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Operation delays
We would like to inform you that due to the bad weather conditions
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16/12/2023
Operation delays
We would like to inform you that due to the bad weather conditions
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15/12/2023
Operation delays Information
In light of the delays experienced in the stipulated delivery times, we have devised a comprehensive update and normalization plan for the affected areas.
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12/12/2023
Operation delays Information
Delivery Stores with reference TK 50 to 53: Kozani, Florina, Ptolemaida, Grevena, Kastoria) are experiencing delays in supply due to issues with
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07/12/2023
Operation delays Information
We would like to inform you of an upcoming change in service providers for the Menidi area.
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07/12/2023
Operation delays Information
Following our recent announcement, we regret to inform you of confirmed delays in both deliveries and consignment receipts.
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06/12/2023
Operation delays Information
We would like to inform you that today due to the security measures in the center of Athens for the anniversary of Grigoropoulos by the Hellenic Police and the traffic congestion
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30/11/2023
Operation delays
The morning flight from Mytilini was canceled due to bad weather conditions.
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28/11/2023
Operation delays
We would like to inform you that the shipments which they have as a destination the island of Crete
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28/11/2023
Operation delays
We would like to inform you that due to the bad weather conditions prevailing in the country, a ban has been issued
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27/11/2023
Operation delays Information
We would like to inform you that due to the bad weather conditions prevailing in the country, a ban has been issued today to and from the islands of ANDROS-TINOS-MYKONOS
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24/11/2023
Operation delays Information
We would like to inform you that today a prohibition was issued to and from the islands of ANDROS-TINOS-MYKONOS for tomorrow 25/11/2023 deliveries