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Dear Valued Customers,
 
We appreciate your continued trust in our services. We would like to inform you about our ongoing efforts to address delays in delivery times in certain areas caused by a significant increase in volume due to holidays, changes in service agencies, staff illnesses covid, H1N1, on a number of last mile delivery personnel , and anticipated extraordinary updates for worsening weather across various regions. Below is an update and normalization plan for the affected regions:
SKIATHOS:
Temporary management with distribution once a week (Sat,Sun).
A new service point is expected to be operational at the beginning of February.
SKOPELOS:
Temporary management with deliveries once a week (Sat,Sun).
A new service point is anticipated to be operational by the end of the month.
ALONISSOS:
Temporary management with deliveries once a week (Sat,Sun).
A new service point is expected to be operational by 15.01.2024 at the latest.
IOS:
Temporary management with deliveries once every 15 days.
A new service point is expected to be operational at the beginning of February.
ATTICA PIRAEUS & SYNTAGMA:
Normalization plan in progress, targeted completion by the end of the month.
ATTICA REST REGIONS:
Normalization plan in progress, targeted completion by 20.01.2024.
ATTICA MENIDI:
Temporary management through partner network stores.
Normalization plan in progress, targeted completion by the end of the month.
Partner stores for Menidi area:
TK. 13341-13342-13343-13344-13345-13351 served from the Elefsina store.
Areas of Ag. Anargyroi (13562-13561) and Kamatero (13451) served by the Peristeri store.
TK 136... served from an internal store at Seneka 24, 14564 Kato Kifissia.
VERIA :
Normality expected no later than 20.01.2024.
KATERINI:
Interim management with additional station power boost.
 
We sincerely apologize for any inconvenience caused by the disruptions to delivery times. We extend our gratitude for your understanding and patience during this period of transition. Our team is committed to ensuring the prompt and efficient delivery of your parcels.