HOME / Customer Care News / OPERATION DELAYS INFORMATION
Due to the increased volume of shipments during the tourist season and in combination with the unexpected reduction of manpower in distribution in some tourist areas, we recommend our customers to collect their parcels from our mailboxes.
The areas affected for receiving by Reception on a priority basis are the following:
• Chania
• Corfu
• Mykonos
• Rhodes
We would like to inform you that our company is working hard to minimize delays and to ensure that all shipments are delivered as soon as possible by implementing emergency management plans.
Regarding the days of delay in the distribution of shipments, the following applies:
• Chania: 15 days within the city (and 20 for AP and DP)
• Pallini: Pallini-Glyka Nera-Pikermi 3 days, N. Makri-Rafina-Marathonas 7 days - Papagou 6 days
• Piraeus: 6 days
• Chios: 7 days
• Kos: 4-5 days
• Rethymno: 2 days city – 3 days AP-SP
• Menidi: An. Liosia 3 days
• Patisia: Galatsi 5 days - Kypseli (code 11255-56-57) 3 days
• Corfu: In the whole area from 5 days -7 days except for the Northern part of the Island (code 49083-49081) 15 -20 days
• Syntagma Center of Athens : Several delays are observed at the point, for which it is expected that by next Friday they will have smoothed out to 80%
• Mykonos: 7 days
• Andros: Reception PICK UP from the STORE (Ideotipon bookstore in Chora). Delivery is ONLY supported for the remaining non-COUNTRY areas on the island where delivery is performed with small delays.
We thank each of our customers individually for their understanding and apologize for any inconvenience caused.
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